When do clients get notified?

There are a couple of ways clients will be notified about activity on a project. In all cases they will need their role setting to “reviewer” or “just watching”.

You can manually notify a client if you check the “notify clients” box when;

  • Uploading new work.
  • Editing the brief.

 

[THIS ONLY APPLIES TO CLIENTS SET AS A “REVIEWER”].

 

Clients are also automatically notified when;

  • They are added to a project [As a “reviewer” or “just watching” role].
  • Work is added to the final work folder.
  • Someone replies to one of their comments in the reviewer.